Terms and Conditions

 

Please read these terms of use (“this Terms of Use”) carefully before using this website, www.lokll.com (“this Website”) and the services offered by Travocacy Travel Tech Solutions (Lokll, 'we', 'us', 'our') or the third party operators (“the Operator”) through this Website (“the Services”). “You” and “your” when used in this Terms of Use includes any person who accesses the Website.

 

1. Your Agreement

 

1.1 Your Acknowledgement

1.1.1 By visiting this Website or using the Services in any manner, you agree that you have read and agree to be bound by this Terms of Use. If you do not unconditionally agree to everything in this Terms of Use, you have no right to use this Website or the Services. Use of the Services is expressly conditioned upon your assent to all this Terms of Use.

 

2. Change of Terms of Use

 

2.1 Lokll’s Modifications

2.1.1 Lokll reserves the right, at its sole discretion, to change or modify any part of this Terms of Use at any time without prior notice. You should visit this page periodically to review the current Terms of Use to which you are bound. If lokll changes or modifies this Terms of Use, lokll will post the changes to or modifications of this Terms of Use on this page and will indicate at the top of this page the date on which this Terms of Use was last revised.

2.1.2 Your continued use of this Website after any such changes or modifications constitutes your acceptance of the revised Terms of Use. If you do not agree to abide by the revised Terms of Use, do not use or access or continue to use or access this Website and/or the Services. It is your responsibility to regularly check this Website to ascertain if there are any changes to this Terms of Use and to review such changes.

2.1.3 In addition, when using the Services, you shall be subject to any additional terms applicable to such Services that may be posted on the page relating to such Services from time to time and the privacy policy adopted by lokll from time to time (“the Privacy Policy”). All such terms are hereby expressly incorporated by reference in this Terms of Use.

 

3. Access and Use of the Services

 

3.1 Ownership of Content

3.1.1 This Website, the domain name (www.lokll.com), subdomains, features, contents and application services (including without limitation to any mobile application services) offered periodically by lokll in connection therewith are owned and operated by lokll.

 

3.2 Provision and Accessibility of Services

3.2.1 Subject to this Terms of Use, lokll may either offer to provide the Services by itself or on behalf of the Operators, as described in further detail on this Website. The Services that have been selected by you on this Website are solely for your own use, and not for the use or benefit of any third party. The term "Services" includes but is not limited to the use of this Website, any Services offered by lokll by itself or on behalf of the Operators on this Website. lokll may change, suspend or discontinue any Services at any time, including the availability of any feature, database or content. lokll may also impose limits or conditions on certain Services or restrict your access to any part or all of the Services without notice or liability.

3.2.2 lokll does not guarantee that the Services will always be available or uninterrupted. lokll will not be liable to you if for any reason the Services are unavailable at any time or for any period. You are responsible for making all arrangements necessary for you to have access to the Services. You are also responsible for ensuring that all persons who access the Services through Internet connection are aware of this Terms of Use and other applicable terms and conditions for the Services, and that they comply with them.

3.2.3 If you link to this Website, lokll may revoke your rights to so link at any time, at lokll’s sole discretion. lokll reserves the right to require prior written consent before linking to this Website.

 

4. Website and Content

 

4.1 Use of the Content

4.1.1 All materials displayed or performed on this Website including but not limited to text, data, graphics, articles, photographs, images, illustrations, video, audio and other materials (“Content”) are protected by copyright and/or other intellectual property rights. This Website and the Content are intended solely for your personal and non-commercial use of the Services and may only be used in accordance with this Terms of Use.

4.1.2 If lokll agrees to grant you access to this Website and/or the Content, such access shall be non-exclusive, non-transferable and limited license to access this Website in accordance with this Terms and Use. lokll may, at its absolute discretion and at any time, without prior notice to you, amend or remove or alter the presentation, substance or functionality of any part or all of the Content from this Website.

4.1.3 You shall abide by all copyright notices, trademark rules, information, and restrictions contained in this Website and the Content accessed through this Website, and shall not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell or otherwise exploit for any purposes whatsoever this Website or the Content or third party submissions or other proprietary rights not owned by you without the express prior written consent of the respective owners, or in any way that violates any third party rights.

4.2 Lokll’s Liability for the Website and Content

4.2.1 lokll cannot guarantee the identity of any other users with whom you may interact with in the course of using this Website. lokll cannot guarantee the authenticity and accuracy of any content, materials or information which other users or the Operators may provide. All Content accessed by you using this Website is at your own risk and you will be solely responsible for any damage or loss to any party resulting therefrom.

4.2.2 Under no circumstances will lokll be liable in any way for any Content, including but not limited to any errors or omissions in any Content, or any loss or damage of any kind incurred in connection with the use of or exposure to any Content posted, emailed, accessed, transmitted, or otherwise made available via this Website.

 

5. Intellectual Property Rights

 

5.1 Intellectual Property

5.1.1 All intellectual property rights subsisting in respect of this Website belong to lokll or have been licensed to lokll for use on this Website. This Website, the Services and the Content are protected by copyright and other intellectual property rights as collective works and/or compilations, pursuant to applicable copyright laws, international conventions, and other intellectual property laws. You undertake that:

(a) You shall not modify, publish, transmit, participate in the transfer or sale of, reproduce, create derivative works based on, distribute, perform, display, or in any way exploit, any part of this Website and the Content, software, materials, or the Services in whole or in part;

(b) You shall only download or copy the Content (and other items displayed on this Website or related to the Services) for personal and non-commercial use only, provided that you maintain all copyright and other notices contained in such Content; and

(c) You shall not store any significant portion of any Content in any form. Copying or storing of any Content other than personal and noncommercial use is expressly prohibited without prior written permission from lokll or from the copyright holder identified in such Contents copyright notice.

 

6. User Submissions

 

6.1 Uploading of Information

6.1.1 In the course of accessing this Website or using the Services, you may provide information which may be used by lokll and/or the Operators in connection with the Services and which may be visible to other users of this Website. You understand that by posting information or content on the Website or otherwise providing content, materials or information to lokll and/or the Operators in connection with the Services (“User Submissions”):

(a) You hereby grant to lokll and the Operators a non-exclusive, worldwide, royalty free, perpetual, irrevocable, sub-licensable and transferable right to use and fully exploit such User Submissions, including all related intellectual property rights subsisted thereon, in connection with providing the Services and operating this Website and lokll’s business, including but not limited to the promotion and redistribution of part or all of the Services and derivative works thereof in any media formats and through any media channels;

(b) You agree and authorize lokll to use your personal data in accordance with the Privacy Policy in effect from time to time;

(c) You hereby grant each user of this Website a non-exclusive license to access your User Submissions through this Website, and to use, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions as permitted through the functionality of this Website and under this Terms of Use;

(d) You acknowledge and agree that lokll retains the right to reformat, modify, create derivative works of, excerpt, and translate any User Submissions submitted by you. For clarity, the foregoing license grant to lokll does not affect your ownership of or right to grant additional non-exclusive licenses to the material in the User Submissions, unless otherwise agreed in writing; and

(e) That all the User Submissions publicly posted or privately transmitted through this Website is the sole responsibility of you and that lokll will not be liable for any errors or omissions in any content.

 

7. Users Representations, Warranties and Undertakings

 

7.1 Use of this Website and the Services

7.1.1 You represent, warrant and undertake to lokll that you will not provide any User Submissions or otherwise use this Website or the Services in a manner that:

(a) Infringes or violates the intellectual property rights or proprietary rights, rights of publicity or privacy, or other rights of any third party; or

(b) Violates any law, statute, ordinance or regulation; or

(c) Is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable; or

(d) Involves commercial activities and/or sales without lokll’s prior written consent such as contests, sweepstakes, barter, advertising, or pyramid schemes; or

(e) Constitutes libel, impersonates any person or entity, including but not limited to any employee or representative of lokll; or

(f) Contains a virus, trojan horse, worm or other harmful computer code, file, or program.

7.2 Removal of User Submissions

7.2.1 lokll reserves the right to remove any User Submissions from this Website at any time, for any reason including but not limited to, receipt of claims or allegations from third parties or authorities relating to such User Submission or if lokll is concerned that you may have breached any of the preceding representations, warranties or undertakings, or for no reason at all.

7.3 Responsibility for User Submissions

7.3.1 You remain solely responsible for all User Submissions that you upload, post, email, transmit, or otherwise disseminate using, or in connection with, this Website.

7.3.2 You acknowledge and agree that you shall be solely responsible for your own User Submissions and the consequences of posting or publishing all of your User Submissions on this Website. You represent, warrant and undertake to lokll that:

(a) You own or have the necessary rights, licenses, consents, releases and/or permissions to use and authorize lokll to use all copyright, trademark or other proprietary or intellectual property rights in and to any User Submission to enable inclusion and use thereof as contemplated by this Website and this Terms of Use; and

(b) Neither the User Submissions nor your posting, uploading, publication, submission or transmittal of the User Submission or lokll’s use of the User Submissions, or any portion thereof, on or through this Website and/or the Services will infringe, misappropriate or violate any third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law, rule or regulation.

7.3.3 You are responsible for all of your activity in connection with using this Website and/or the Services. You further represent, warrant and undertake to lokll that you shall not:

(a) Conduct any fraudulent, abusive, or otherwise illegal activity which may be grounds for termination of your right to access or use this Website and/or the Services; or

(b) Post or transmit, or cause to be posted or transmitted, any communication or solicitation designed or intended to obtain password, account, or private information from any other user of this Website; or

(c) Violate the security of any computer network, crack passwords or security encryption codes, transfer or store illegal material (including material that may be considered threatening or obscene), or engage in any kind of illegal activity that is expressly prohibited; or

(d) Run maillist, listserv, or any other form of auto-responder, or "spam" on this Website, or any processes that run or are activated while you are not logged on to this Website, or that otherwise interfere with the proper working of or place an unreasonable load on this Websites infrastructure; or

(e) Use manual or automated software, devices, or other processes to "crawl," "scrape," or "spider" any page of this Website; or

(f) Decompile, reverse engineer, or otherwise attempt to obtain the source code of this Website.

7.3.4 You will be responsible for withholding, filing, and reporting all taxes, duties and other governmental assessments associated with your activity in connection with using this Website and/or the Services.

 

8. Registration and Security

 

8.1 Opening of the lokll Account

8.1.1 In the course of using the Services, you may be required to open and maintain an account with lokll (“lokll Account”).

8.2 Provision of Personal Information

8.2.1 As a condition to using some aspects of the Services, you may be required to register with lokll and select a password and user name (“lokll User ID”). If you are accessing the Services through a Third Party Website or service, lokll may require that your lokll User ID be the same as your user name for such Third Party Website or service.

8.2.2 You shall provide lokll with accurate, complete, and updated registration information. Failure to do so shall constitute a breach of this Terms of Use, which may result in immediate termination of your lokll Account.

8.2.3 You represent that you shall not:

(a)Select or use as a lokll User ID a name of another person with the intent to impersonate that person; or

(b)Use as a lokll User ID a name subject to any rights of a person other than you without appropriate authorization.

8.2.4 lokll reserves the right to refuse registration of or to cancel a lokll Account at its sole discretion. You shall be responsible for maintaining the confidentiality of your password.

 

9. Tickets, Vouchers, Fees and Payment

 

9.1 Purchase and Use of the Vouchers

9.1.1 Through this Website, you may purchase vouchers from lokll for the Services (“Vouchers”) offered by the Operators in the various destinations. Subject to the policy of the relevant Operator, you will receive an email confirmation of your purchase that will contain a Voucher confirmation number (“Confirmation Number”) and a printable version of your Voucher.

9.1.2 In order to use your Voucher, you must appear in person at the meeting point designated by the relevant Operator on time, and present such documents and/or information as may be required by the Operator, that may include your Confirmation Number and/or your printed Voucher. If you fail to appear on time or to provide the required documents or information, no refunds will be granted.

9.1.3 An Operator may also require you to provide an identification document bearing your photo in order to use your Voucher. Neither lokll nor the Operator is responsible for lost, destroyed or stolen Vouchers or Confirmation Numbers. Vouchers will be void if the relevant Services to be provided are prohibited by law. If you attempt to use a Voucher in an unlawful manner (e.g., you attempt to use a Voucher for wine tasting when you are under the legal age to do so), the respective Operator may refuse to accept your Voucher, and no refunds will be granted.

9.2 Terms of the Vouchers

9.2.1 The terms of use for each Voucher may vary amongst Operators and any restrictions that apply to the use of such Voucher, including but not limited to a minimum age requirement, will be conveyed to you at the time of purchase on the Website.

9.2.2 Vouchers are admission tickets to one-time events ('Events'): the date(s) on which a Voucher can be used will be stated on the Voucher. If you do not use your Vouchers on or by the date(s) noted on such Vouchers, except as expressly set forth therein, no refunds will be granted.

9.3 Cancellation of Vouchers

9.3.1 You may cancel your Voucher by contacting lokll customer service within the cancellation period, as stated at the time of purchase on the Website. Cancelation windows vary on a case by case basis. A Voucher canceled with the required notice will be refunded in full to the credit card you used to purchase such Voucher.

9.3.2 The Operator, not lokll, is the offeror of the Services for the Events, to which the Vouchers correspond to, and is solely responsible for accepting or rejecting any Voucher you purchase, as related to all such Services.

9.3.3 Please directly consult with the Operator if you have any enquiries or complaints in respect of the Service you received in connection with your Voucher. Except as expressly set forth herein, all fees paid for Vouchers are non-refundable. Prices quoted for Vouchers are in the currency stated on the Website at the time prior to purchase.

9.3.4 If an Event which you have purchased a Voucher for is canceled by the Operator, lokll will notify you as soon as reasonably practicable, and will process a full refund to the credit card you used to purchase such Voucher.

9.4 Required Assistance

9.4.1 If you attempt to use a Voucher in accordance with this Terms of Use and the additional terms and conditions applicable to such Voucher and you are unable to do so (due to the fault of the Operator or otherwise), please contact lokll at care@lokll.com, and lokll will try to liaise with the Operator for an appropriate remedy.

9.5 Additional Charges

9.5.1 lokll reserves the right to require payment of fees or charges for any Services offered by lokll. You shall pay all applicable fees or charges, as described on this Website in connection with such Services selected by you.

9.6 Modifications to Charges

9.6.1 lokll reserves the right to change its price list for fees or charges at any time, upon notice to you, which may be sent to you by email or posted on this Website. Your use, or continued use, of the Services offered by lokll following such notification constitutes your acceptance of any new or revised fees or charges.

9.7 Lokll’s Rights and Obligations

9.7.1 Lokll reserves the right to deny and cancel bookings or purchases of any Services that are deemed in violation of this policy. Such a determination is at lokll’s sole discretion.

9.7.2 Lokll intends to offer or procure the Operators to offer the Services to you at the best price available on the market. You acknowledge and agree that all taxes and additional fees for particular Services that may be payable for using the Services are expressly excluded in determining the best price.

9.7.3 Whilst the Operators are required to provide lokll with accurate and updated prices of the Services on this Website, lokll cannot guarantee that all prices for the Services provided by the Operators are accurate and updated at all times.

9.8 The above terms and conditions & return policies are applicable to all lokll users worldwide.

 

10. Discounts

 

10.1 lokll Credits

10.1.1 Lokll Credits are credits which are added to your lokll Account, which may be used to purchase Vouchers from this Website, or used to reduce the final checkout price of the Voucher.

10.1.2 lokll Credits may be attained through the following means:

(a) You may receive lokll Credits through rebates from previous purchases; or

(b)You may be given lokll Credits by lokll; or

(c)You may receive lokll Credits upon completion of the lokll experience, through the submission of reviews on lokll’s review mechanism; or

(d)You may receive lokll Credits by other authorized means as determined at lokll’s sole discretion.

10.1.3 The amount of lokll credits received may vary with each purchase, at the sole discretion of lokll.

10.2 Lokll Coupons

10.2.1 lokll Coupons are coupons with a one-time use that will be sent to your designated email address or applied directly to your lokll Account, which may be used in exchange for discounts off future bookings on the lokll Booking Platform.

10.2.2 lokll Credits may be attained through the following means:

(b)You may receive lokll Coupons by other authorized means as determined at lokll’s sole discretion.

10.3 Abuse of Discounts

10.3.1 In the event where it has come to lokll’s attention that the lokll Credits or lokll Coupons were earned in a fraudulent manner, in a manner that violates this Terms of Use or in a manner otherwise not intended by lokll, lokll reserves the right to the following:

(a)Termination of your lokll Account with immediate effect; or

(b)Cancellation of all lokll Credits or lokll Coupons as previously accrued; or

(c)Refusal of the provision of the Services to you; or

(d)Any other measures as deemed appropriate by lokll at its sole discretion.

 

11. Privacy Policy

 

11.1 Privacy Policy

11.1.1 For Lokll’s policy relating to its use of of your personal data, please review Lokll’s current Privacy Policy, which is hereby incorporated by reference to this Terms of Use. Your acceptance of this Terms of Use constitutes your acceptance and agreement to be bound by our Privacy Policy.

 

12. Indemnity

 

12.1 Lokll’s Indemnification

12.1.1 You will indemnify and hold lokll, our holding companies, subsidiaries, affiliates, officers, directors and employees harmless  from, including but not limited to all damages, liabilities, settlements, costs and attorney’s fees, claims or demands made by any third party due to or arising out of your access to this Website, use of this Website, your violation of this Terms of Use, or the infringement of any intellectual property or other right of any person or entity by you or any third party using your lokll User ID.

12.2 Lokll’s Involvement

12.2.1 lokll may, if necessary, participate in the defense of any claim or action and any negotiations for settlement. You will not make any settlement that may adversely affect the rights or obligations of lokll without lokll’s prior written approval. lokll reserves the right, at its expense and upon notice to you to assume exclusive defense and control of any claim or action.

 

13. Disclaimers and Limitation of Liability

 

13.1 Parties’ Relationship

13.1.1 Lokll has no special relationship with or fiduciary duty to you for accessing and using this Website and the Content. You acknowledge that lokll has no control over, and no duty to take any action regarding:

(a)Which users gain access to this Website;

(b)What content you access via this Website;

(c)What effects the Content may have on you;

(d)How you may interpret or use the Content; and

(e)  What actions you may take as a result of having been exposed to the Content.

13.2 Services and Comments

13.2.1 You acknowledge and agree that the Operators may offer the Services on this Website, and that suggestions or recommendations may be given by the Operators or Users of this Website. lokll makes no representations or warranties regarding the accuracy of descriptions anywhere on the Services, or regarding suggestions or recommendations of the Services offered or purchased through this Website.

13.3 Exemption of Liability

13.3.1 In no event will lokll, this Website, or any of lokll’s holding companies, subsidiaries, affiliates, officers, directors and/or employees be liable for any loss of profits or any indirect, consequential, special, incidental, or punitive damages arising out of, based on, or resulting from:

(a) This Website; or

(b) This Terms of Use; or

(c) Any breach of this Terms of Use by you or a third party; or

(d) Use of this Website, tools or Services we provide related to the business we operate on this Website by you or any third party; or

(e) Any actual or attempted communication or transaction between users, in each case, even if we have been advised of the possibility of such damages.

13.3.2 These limitations and exclusions apply without regard to whether the damages arise from:

(a) Breach of contract; or

(b) Breach of warranty; or

(c) Strict liability; or

(d) Tort; or

(e) Negligence; or

(f) Any other cause of action, to the maximum extent that such exclusion and limitations are not prohibited by applicable law.

13.3.3 This Website, including all content, software, functions, materials and information made available on or accessed through this Website, is provided on an "as is" basis. To the fullest extent permissible by applicable law, lokll makes no representations or warranties of any kind, either express or implied, including but not limited to the content on this Website or the materials, information and functions made accessible through this Website, for any of the Services or hypertext links to third parties or for any breach of security associated with the transmission of sensitive information through this Website, or for Operator ability, fitness for a particular purpose, non-infringement, or that the use of the Services will be uninterrupted or error-free.

13.3.6 You acknowledge and agree that any transmission to and from this Website is not confidential and your communications may be read or intercepted by others. You further acknowledge and agree that by submitting communications to lokll and by posting information on this Website, including tours and/or activities, no confidential, fiduciary, contractually implied or other relationship is created between you and lokll other than pursuant to this Terms of Use.

13.3.7 You acknowledge and agree that you will not hold or seek to hold lokll responsible for the content provided by any Operator or third party and you further acknowledge and agree that lokll is not a party to any transaction in relation to the Services provided by any Operator or third party. lokll has no control over and does not guarantee the safety of any transaction, tours and/or activities or the truth or accuracy of any listing or other content provided by any Operator or third party on this Website.

13.4 Remedies

13.4.1 If you are dissatisfied with this Website, do not agree with any part of this Terms of Use, or have any other dispute or claim with or against lokll or another user of this Website with respect to this Terms of Use or this Website, your sole and exclusive remedy against lokll is to discontinue use of this Website.

13.4.2 In any event, to the fullest extent permissible by the applicable law, lokll’s liability, and the liability of any member of lokll, to you or any third party in any circumstance arising out of or in connection with this Website is limited to the greater of:

(a) The amount of fees you paid to lokll in the twelve months prior to the action giving rise to liability; or

(b) Hong Kong Dollars 500.00 in the aggregate for all claims.

 

14. Interaction with Third Parties

 

14.1 Links to Third Party Websites

14.1.1 This Website may contain links to third party websites or services (“Third Party Websites”) that are not owned or controlled by lokll, or the Services may be accessible by logging in through a Third Party Website. Links to Third Party Websites do not constitute an endorsement or recommendation by lokll of such Third Party Websites or the information, products, advertising or other materials available on those Third Party Websites.

14.1.2 When you access Third Party Websites, you do so at your own risk. You hereby represent and warrant that you have read and agree to be bound by all applicable policies of any Third Party Websites relating to your use of the Services and that you will act in accordance with those policies, in addition to your obligations under this Terms of Use.

14.1.3 lokll has no control over, and assumes no responsibility for, the content, accuracy, privacy policies, or practices of or opinions expressed in any Third Party Websites. In addition, lokll will not and cannot monitor, verify, censor or edit the content of any Third Party Website. By using the Services, you expressly relieve and hold lokll harmless from any and all liability arising from your use of any Third Party Website.

14.1.4 Your interactions with organizations and/or individuals found on or through the Services including but not limited to the Operators, including payment and delivery of goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such organizations and/or individuals.

14.1.5 You should conduct whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any of these third parties.

14.2 Lokll’s Responsibility

14.2.1 You agree that lokll shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings. If there is a dispute between participants on this site, or between users and any third party, you understand and agree that lokll is under no obligation to become involved. In the event that you have a dispute with one or more other users or third parties, you hereby release lokll, its holding companies, subsidiaries, officers, directors, employees, agents, and successors in rights from claims, demands, and damages (actual and consequential) of every kind or nature, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes.

 

15. Termination

 

15.1 Termination by lokll

15.1.1 This Terms of Use shall remain in full force and effect while you use this Websites or the Services. lokll may terminate or suspend your access to the Services or your membership at any time, for any reason, and without notice, which may result in the forfeiture and destruction of all information associated with your membership. lokll may also terminate or suspend any and all Services and access to this Website immediately, without prior notice or liability, if you breach any of the terms or conditions of this Terms of Use.

15.2 Effects of Termination

15.2.1 Upon termination of your lokll Account, your right to use the Services, access this Website, and any Content will immediately cease. All provisions of this Terms of Use which, by their nature, should survive termination, shall survive termination, including but not limited to ownership provisions, warranty disclaimers, and limitations of liability.

15.2.2 If this Terms of Use is terminated as a result of your breach, lokll reserves the right to cancel any outstanding Vouchers you may have purchased prior to said termination, without refund or liability to you.

 

16 Passports, Visas & Insurances

 

16.1 Your Responsibilities

16.1.1 It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.

16.1.2 As visa and health requirements are subject to changes without notice, lokll recommends that you verify health and visa requirements with the appropriate consulate prior to departure.

16.1.3 lokll strongly recommends that you purchase a comprehensive travel insurance policy prior to departure.

 

17. Governing Law & Jurisdiction

 

17.1 Governing Law

17.1.1 These Terms of Use and all transactions entered into on or through the Website and the relationship between You and Lokll shall be governed in accordance with the laws of India without reference to conflict of laws principles. You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, these Terms of Use, the Agreement(s) or any transactions entered into on or through the Website or the relationship between You and Lokll shall be subject to the exclusive jurisdiction of the courts at New Delhi, India and You hereby accede to and accept the jurisdiction of such courts. Each party hereby irrevocably waives any objection which such party may now or hereafter have to the laying of improper venue or forum non convenient. Each party agrees that a judgment in any such action or proceeding may be enforced in other jurisdictions by suit on the judgment or in any manner provided by law. Any and all service of process and any other notice in any such suit, action or proceeding with respect to this Agreement shall be effective against a party if given as provided herein.

 

18. Miscellaneous

 

18.1 Severability

18.1.1 If any provision of this Terms of Use is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that this Terms of Use shall otherwise remain in full force and effect and enforceable.

18.2 Assignment

18.2.1 This Terms of Use is not assignable, transferable or sub-licensable by you except with lokll’s prior written consent. lokll may transfer, assign or delegate this Terms of Use and its rights and obligations without prior notice to you.

 

19. Contact

 

19.1 Please contact lokll at care@lokll.com to report any violations of this Terms of Use or to pose any questions regarding this Terms of Use or the Service.




Pricing Policy

 

Our pricing is regularly updated to ensure that you get the best price available online and at your destination. We also make it a point to display honest pricing through all our deals, including all extra charges and taxes so you'll never have to worry about additional costs.

These prices are established by providers and may be subject to specific conditions, for example, regarding cancellations and refunds of payments made. Therefore, please check carefully before booking if the respective service contract is subject to special conditions. All special offers and promotions are identified as such.

In case there is any discrepancy in the prices feel free to write to us care@lokll.com for round the clock support.

Cancellation Policy

 

If you cancel the activity, the cancellation policy on the Lokll voucher is authoritative. We advise the customer to carefully read the information on the Lokll voucher.

 

If there is no cancellation policy stated on the Lokll voucher, the following cancellation charges will be levied by the supplier of the services:

  1. Up to 7 days before the start of the activity: Full Refund
  2. Less then 7 days before start of the activity or no-show: No Refund

 

You reserve the right to demonstrate that the supplier suffered a smaller loss through the cancellation, than indicated by these rules.

 

The refund will be made within 21 working days by crediting the credit card used.


If the credit card payment before the use of the booked service is not honored or revoked, this will be considered as a booking cancellation and cancellation fees will apply. Further claims for damages are reserved.

Privacy Policy

 

Travocacy Travel Tech Solutions (Lokll, 'we', 'us', 'our') is committed to protecting and respecting your personal data privacy. We insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

 

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

 

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

 

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

 

1. Collection of Personally Identifiable Information and other Information

When you use our Website, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our Website to make your experience safer and easier. More importantly, while doing so we collect personal information from you that we consider necessary for achieving this purpose.

 

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address.

 

We use data collection devices such as "cookies" on certain pages of the Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie".

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

 

Additionally, you may encounter "cookies" or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties.

 

If you choose to buy on the Website, we collect information about your buying behaviour.

 

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or money orders.

 

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

 

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

 

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

 

2. Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

 

In our efforts to continually improve our product and service offerings, we collect and analyse demographic and profile data about our users' activity on our Website.

 

We identify and use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is also used to help identify you and to gather broad demographic information.

 

We will occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or

income level). We use this data to tailor your experience at our Website, providing you with content that we think you might be interested in and to display content according to your preferences.

 

Cookies

 

A "cookie" is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer's hard drive. The cookies do not contain any of your personally identifiable information.

 

3. Sharing of personal information

We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.

 

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

 

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

 

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

 

4. Links to Other Sites

Our Website links to other websites that may collect personally identifiable information about you. Lokll is not responsible for the privacy practices or the content of those linked websites.

 

5. Security Precautions

Our Website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

 

6. Choice/Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

 

If you want to remove your contact information from all Lokll lists and newsletters, please visit unsubscribe

 

7. Advertisements on Lokll

We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you.

 

8. Your Consent

By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

 

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.